The Power of a Blog Post
Not quite Dell… but it works… Jeff Jarvis begins his book What Would Google Do with an anecdote about a problem he had with a Dell computer. Getting no satisfaction from Dell, he blogged about it. Soon enough, a...
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Forever loyal… The sign of a great book is when you keep referencing it. And so now I find myself doing the same with Jeff Jarvis’ What Would Google Do? In the book, Jarvis tells the story of how...
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